Any SMS you receive from "Personify" is a legitimate, verified message sent to you by your healthcare provider.
New regulations affecting SMS messaging are coming into effect soon — here's what it means for you.
From 1 July 2026, new rules around SMS Sender IDs come into effect across Australia. Text messages sent from unregistered sender IDs may appear on recipients' phones as "Unverified" and could be grouped with other unverified messages, while registered sender IDs will continue to display normally. You can learn more about the ACMA SMS Sender ID Register here.
Personify Care is fully prepared for this change. We've registered "Personify" as our sender ID with ACMA, so SMS messages you receive will display correctly and won't be flagged as unverified or spam.
